Privacy Policy

Last Updated: July 2026 • Artbeldy Boutique, Marché d’Ifrane, Morocco

At Artbeldy (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us when visiting our website (artbeldy.com), communicating with our artisan care team via WhatsApp, or visiting our boutique in Marché d’Ifrane. This Privacy Policy outlines what information we collect, how we use it, and the rights you have concerning your data.

1. Information We Collect

To provide you with our handcrafted Arar wood collection and ensure smooth delivery across Morocco, we collect the following types of information:

• Personal Identification Information: Your full name, email address, phone number, and physical shipping address when you place an order or submit a website inquiry form.
• WhatsApp & Communication Data: When you click our “Order via WhatsApp” or support buttons, we receive your phone number, WhatsApp profile name, and any messages, images, or order details you share directly with our team.
• Payment & Transaction Data: For Cash on Delivery (COD) orders, we record your delivery confirmation details. For online payments, credit card transactions are processed securely through encrypted third-party payment gateways; we never store your raw credit card numbers on our servers.
• Technical & Usage Data: Standard analytics data including your IP address, browser type, device category (mobile or desktop), and the specific product pages you visit, allowing us to optimize our website layout.

2. How We Use Your Information

We use the information we collect strictly for legitimate business purposes, including:

• Order Fulfillment & Delivery: To confirm stock availability, process your COD or digital payment, and coordinate courier delivery to your address in Morocco.
• Direct Customer Support: To communicate with you via WhatsApp or email regarding order updates, shipping tracking numbers, or wood maintenance advice.
• Boutique Appointments: To coordinate in-person pick-ups or visits to our physical retail shop at Marché d’Ifrane.
• Website Optimization: To understand how visitors interact with our mobile and desktop site so we can improve site speed, navigation, and product presentation.

3. WhatsApp & Third-Party Platforms

We never sell, rent, or trade your personal data to third parties for marketing purposes.

However, to operate our business efficiently, we share necessary data with trusted service partners under strict confidentiality agreements:

• WhatsApp / Meta Platforms: By initiating a chat through our WhatsApp checkout buttons, your communications are governed by WhatsApp’s standard terms of service and privacy encryption.
• Logistics & Couriers: We share your delivery address, name, and phone number with our verified Moroccan shipping couriers solely to complete the physical delivery of your order.
• Legal Compliance: We may disclose information if required by Moroccan law, regulation, or formal legal process.

4. Data Security & Retention

We implement appropriate SSL encryption and administrative security measures to protect your personal data against unauthorized access, alteration, or destruction. We retain your customer order records only for as long as necessary to fulfill our business and tax obligations, resolve disputes, and maintain accurate accounting for our workshop and boutique.

5. Cookies & Tracking Technologies

Like most e-commerce websites, Artbeldy uses standard cookies (small text files stored on your device) to enhance your browsing experience. Cookies help our site remember your preferences, keep your session active, and analyze aggregated traffic. You can choose to disable cookies through your web browser settings at any time, though some minor website features may function differently.

6. Your Privacy Rights

You retain full control over your personal information. At any time, you have the right to:

• Request a copy of the personal data we hold about you.
• Request corrections to any inaccurate shipping or contact details.
• Request the complete deletion of your customer data from our active systems (subject to necessary Moroccan legal and tax retention requirements).
• Opt out of any future direct communication or updates from our boutique.

Questions Regarding Your Privacy?

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to our team directly: